Business Domain & Email Setup
Domains, DNS, SSL and email authentication configured correctly and documented.
04 · Operate
Business Solutions
The everyday systems a business depends on — domain, email and collaboration, business profiles, CRM, ERP planning, booking and payments — set up properly and connected.
What Business Solutions covers
Business Solutions covers the operational systems almost every business needs: its domain and email, Microsoft 365 or Google Workspace, its Google Business Profile, a CRM, online booking and payments, ERP assessment and planning where operations need one shared record, and the planning that ties them together. IOPIA sets these up correctly, connects them, documents how they are configured and helps choose what to adopt next.
Services
Capabilities and services
Domains & Business Presence
The domain, email records and Google Business Profile that identify the business.
Contact us about Domains & Business Presence
Google Business Profile Setup & Management
Setting up, organizing and maintaining a business's Google Business Profile.
Email & Collaboration
Microsoft 365 or Google Workspace for email, files, calendars and meetings.
Contact us about Email & Collaboration
Microsoft 365 Setup & Management
Microsoft 365 tenants, mailboxes, Teams, SharePoint and OneDrive set up and administered.
Google Workspace Setup & Management
Gmail, Drive, Calendar and Meet set up on your domain, with users, groups, security settings and migration handled.
CRM, ERP, Booking & Payments
Customer records, ERP planning, online booking and payments connected to each other.
Contact us about CRM, ERP, Booking & Payments
CRM Setup & Integration
Configuring a CRM around the sales process and connecting it to forms, email and other systems.
ERP Solutions
Process assessment, ERP platform selection and rollout planning, with implementation scoped separately.
Booking & Scheduling Systems
Online booking, scheduling and intake forms connected to calendars and records.
Online Payments & Stripe Integration
Online payments, subscriptions and invoice workflows connected to the systems that need them.
Technology Consulting & Planning
An independent look at current systems and a written plan for what to change next.
Contact us about Technology Consulting & Planning
Technology Consulting & Planning
Reviewing the current setup, choosing software and planning technology projects in a sensible order.
Problems solved
Signs this is where to start
- Nobody is sure who controls the domain, the email accounts or the business listings.
- Email lands in spam because the domain was never authenticated.
- Customer details live in inboxes and spreadsheets instead of a CRM.
- New software gets bought without a plan for how it connects to what exists.
How it fits together
A connected business environment
Select a part of the diagram to see what it does.
- The business domain and DNS anchor everything else.
- Email and collaboration run on Microsoft 365 or Google Workspace under that domain.
- The Google Business Profile and website present consistent business information.
- The CRM receives inquiries from the website and connects to online payments.
Approach
How IOPIA approaches Business Solutions
- 01
Clear accounts and access
We record which accounts exist, who administers them and how access is granted and removed.
- 02
Configured once, correctly
Domain, email authentication and core settings are set up to current guidance and documented.
- 03
Connected to the rest
CRM, payments and booking are configured to exchange data with the website and each other.
- 04
A sensible order
Consulting work turns a long list of needs into a sequence of manageable projects.
Work can be a defined project, a recurring managed service, or custom work that starts with discovery.
Start a Business Solutions project.
Tell us what you're trying to do. If it spans more than one area, that's normal — one conversation covers it.